Archive for Ehsan Kaveh

Where’d All the Good People Go? [10th Anniv. Special Edition]

In reflecting over the past years leading up to the 10th Year Anniversary of Imagine Marketing, I thought of the one thing I enjoy most about this place. It is all essentially summed up by one element … the people.

Ehsan Jamming It’s no secret by now that I’m a big music guy. It is one of my favorite things. Whether it is listening to music on an iPod, enjoying it while driving in a car, using it to create emotion in a movie or commercial, or trying to make it while hanging out with some friends and our instruments, I think music is one of the best things that exists, and can essentially be used to explain any topic, so here it goes.

As my good friend Jack Johnson sings in one of his songs, “Where’d all the good people go?” I’d respond with Imagine Marketing. We have a great team. We mesh well together, we work well together, we get along well together … Heck, we even don’t get along well together! And you’d think we’d better, right? It’s a fact that I see these people way more than I see my own family. I spend hours after hours with them, and at the end of the day, we continue to chug along and have fun in the process. That is a key element to our success. We understand business and we understand how to better it with one another both professionally and personally.

Ehsan Jammin’ This not only branches internally, but it exists outside of our office as well. It’s not just my fellow coworkers that are these “good people.” I am surrounded by good people. My clients, our vendors, the media, my friends and family. With the exception of a few … and you know who you are … I’m kidding of course … or am I? … oh I digress … The people around me are great. I’ve made many relationships and friendships over the eight years here and I am grateful for that.

They say, “you’re only as good as the people you surround yourself with.” Well then frankly, I think I’m pretty darn great. Thanks everyone!

Ehsan Kaveh is an account executive at Imagine Marketing.
Contact Ehsan at ekaveh@imnv.com

A change will do you good

With the day-to-day grind and the hustle and bustle of your daily work schedule, it is always tough to sit back and really focus on your own business’ marketing materials. As with the old expression everyone knows about the shoe maker and his shoes, a lot of times we focus so much of our efforts on our clients and external projects that we forget to step back and really evaluate our own materials.

Internally, we have tried to minimize this common dilemma. For starters, we boldly decided last year to officially designate Imagine Marketing as one of our own top clients. This helped us think in a more structured way about our materials and new concepts. It also helped us begin testing new innovations and creative ideas on ourselves first, and after the guinea pig tests were completed, we would confidently relay the successful ideas to our clients. It was a sort of litmus test that eliminated a lot of the risk with venturing into new concepts.

One of these new ventures, which has been enormously successful to us, as well as our clients, is our e-newsletter. We converted communications to the digital format and set out to feature staff, clients, interesting topics, and hopefully even educate a little along the way. You have no idea how great this tool has been in regards to client relations and how much positive feedback we have received. But just like any machine that is fine-tuned and running efficiently, we got comfortable and continued moving full speed ahead. We recently took a step back and continued this ongoing re-evaluation process. We knew that this process can only be successful if you continually work it. That’s why we realized it was time for a fresh approach to the e-newsletter … a la, the new look.

As Sheryl Crow sings in one of her songs, “A change will do you good.” I am a firm believer in branding and always preach about building a long-term plan around your image and brand, but that doesn’t mean you can’t continually implement new ideas and bring fresh approaches to your overall brand message.

At some point, a new and fresh idea is no longer new and fresh. That is what innovation is all about: taking something that eventually becomes bland and making it better or reinvigorating it into something new. It doesn’t always have to be a huge or overdramatic change. Just fresh and different. Even Arby’s agreed several years ago with their great “Different is Good” campaign (this is the ad nerd in me coming out). From time to time, you need to work on getting more comfortable with creating a change and not being afraid to do so. I can confidently say that I even have the President agreeing with me on this concept of “Change.”

At the end of the day, your business is what you structure it to be. I challenge you to step back for a brief moment from your e-mails and ringing phones, think about your own business, and realize that it might be time to fix yourself a pair of shiny new shoes.

Ehsan Kaveh is an account executive at Imagine Marketing.
Contact Ehsan at
ekaveh@imnv.com

Real Estate Taught Me About Business

Similar to Batman’s multiple career roles, when I am not spending my time as an adman in Las Vegas by day, I spend my nights and weekends as a Realtor around town.

Needless to say, it is amazing how many business lessons and sales tactics you can learn from working in real estate and how those tactics can be applied to other business industries. Here are just a few examples:

Strong Communication – A simple success strategy in business is to have open communications with clients and peers. If you are working with a client, be sure to keep them updated on the process as things progress. Leaving them in the dark (even when you are working hard) can give the perception that nothing is happening. Keeping clients in the loop is instrumental in your long-term success and top-of-mind awareness. Remember to do this not only to your customers, but with your business peers and partners as well. Good communication helps the relationship move forward a lot smoother.

Make a Promise and Keep It – If you say you are going to do something, DO IT! There have been so many instances where I am given false promises about deadlines and processes, and in the end they never happen. When things come up or deadlines need to be pushed, just be honest. Referrals and future business are earned by your performance.

Be Clear, Simple, and Prepared – What better way to work with a client than to make everything as streamlined and easy as possible? One of my biggest pet peeves in real estate is the direction ability of agents. On several accounts I have followed directions to a property only to find that they are either very unclear or incorrect. I have had a few instances where the directions just say “go west on Charleston” (from where?) and then “turn right” onto a small obscure neighborhood street. This is just lazy business. The worst thing you can do in business is to have an interested buyer and then lose the sale because of a lack of preparation and clarity.

Present Your Expertise to Clients/Peers – If you are representing a client to help sell a product, make sure you work with them and give them your expertise. That’s what they hired you for. Your expertise will help them succeed. For example, I have tried to set up home showings with Realtors who relay me off to their sellers. In talking with the sellers, sometimes they only give a two-hour window on only one day in the week to show the house. Other times, I have had sellers say that if I were to come over right now, they would walk around naked in front of my clients. I even had one seller open the door as my client and I were standing in front of her house, and she said that she was doing yoga right now and it would not be a good time for us to view the home. This is after an appointment was already set up! It’s just bad business and could easily have been fixed if the seller’s Realtor had properly educated his client.

These are just a few simple tidbits I’ve picked up along the way. Just remember, to have a strong sales technique in the business world, you have to work hard and build a strong reputation.

Warren Buffett has a great quote I love and follow, “It takes 20 years to build a reputation and five minutes to ruin it. If you think about that, you’ll do things differently.”

Ehsan Kaveh is an Account Executive at Imagine Marketing.
Contact Ehsan at
ekaveh@imnv.com

A Little Creativity Goes a Long Way

Many people think in order to be effective with creativity in your advertising, you have to have a complex ad campaign with a big budget. Although having deep pockets helps get your campaign idea out to more people, the underlying message still needs to hold strong regardless. Whether it gets out to an audience of millions, or a small number of people in your database, the messaging shouldn’t be affected by smaller or larger budgets. We always preach here that a focused message is really the key to a great campaign. Building ideas around that message just makes the creativity shine even brighter.

Back in school, one of the golden lessons I was taught about effective advertising was the “KISS” method (Keep It Simple Stupid). You may be familiar with this, but the KISS method basically preaches that keeping your message simple will have a more effective result than getting too complex. Studies show that people spend mere seconds with your ad efforts in magazines, postcards and commercials, so you have to make sure what you want noticed is memorable in a quick and simple fashion.

Here are a few examples of very effective campaign ideas that just took a simple message and added just that little bit of creative touch that takes it to “Brilliant!” status.

Rona Paint is a Canadian paint company. In an effort to market their paint recuperation and recycling campaign, they decided to piggyback off of Apple’s worldwide iPod campaign. The new iPod Nano campaign touts the various bright colors the new generation has available. The Apple campaign is very colorful and incorporates images of wet paint splattering and dripping with various colors onto the different iPod Nanos. Rona took a very familiar ad campaign and added a little creativity to exemplify their message… not to mention, in a very cost-efficient way. See it here. (Note: the French writing says, “We Collect Leftover Paint.”)

We all know the Hard Rock Café. Whether you like their image or not, you have to give credit to their newest campaign imagery. Staying true to the “KISS” method and their image, they took the legendary hand gesture for rock music, and in a very simple and creative manner, summed up everything they needed to say, without using a single word (minus the logo of course). Pure genius … I deem this campaign as “Brilliant.” [Ad Sample]

This has to be one of my all-time favorite rivalry ads. As many big brand names compete to show how much better than their competition they are (i.e. Coke vs. Pepsi, Microsoft vs. Apple, Energizer vs. Duracell), sometimes a simple returned message mixed with a little creativity can win the fight. Audi made a bold marketing move to call out BMW with their new A4 model. On a billboard in California, they basically put the car up with the headline, “Your Move, BMW.” Not to be outdone, BMW purchased the billboard across the street and fired back a bullet that left Audi speechless. The billboard was thought out in every detail. White car on black backdrop vs. black car on white backdrop. Comparable class of vehicle. Continued theme of chess. Audi will definitely think twice next time.

This may be a shameless plug, but I want to show that even smaller budgets on a local level can benefit from this. One of our clients, Holman’s of Nevada, a Las Vegas-based technology company that provides business technology solutions to the AEC community, needed a direct mail campaign to help boost paper and ink sales. With a little creativity, we worked on an ad campaign that physically showed the problem people were having – running out of ink in mid-print. Being proactive and creative, the postcards addressed a strong message and instantly generated calls for Holman’s within days of delivery to consumers. [ POSTCARD SAMPLE]

Jef I. Richards summed it up best, “Creative without strategy is called art. Creative with strategy is called advertising.” With that, close the door, clear your mind, put on those brainstorm caps, and come up with your brilliant message to wow the world.

Ehsan Kaveh is an Account Executive at Imagine Marketing.
Contact Ehsan at ekaveh@imnv.com

Give Credit Where Credit Is Due

There are several occasions when I see or hear about an idea or invention and I just sit back in awe and say, “that is freakin’ brilliant.” The concept is usually so good that I literally get the chills, immediately followed by a bit of disappointment caused by the realization that I should have, but didn’t, come up with that idea first.

Although this can happen with things like the iPhone or the Aston Martin, it usually gets me most when I see a print ad or television spot. I usually always say afterwards that I would like to meet that person and shake their hand for being, as they say in the Guinness commercials, “Brilliant!”

As an undergraduate I remember contemplating switching majors from the dental route to marketing/advertising. I took a road trip to San Diego to think the career switch over. Along the way I saw a billboard for the redesign of the new Volvo. It was a teaser campaign with a silhouette of the new redesign, wrapped with the words “REVOLVOLUTION.” Volvo was evolving its design and image, and one word explained the whole story. Simple yet powerful … and definitely brilliant! That ad stuck with me for years. The same symptoms were present … the chills, the disappointment and the desire to meet that creative person. I knew then I would love to do advertising for a living and hopefully someday could have the same effect with my messaging on someone else’s brand.

One of the most recent spots that struck me in a similar fashion was the new Snapple spot.
Snapple had huge success as a tasty all-natural fruit juice in the early 90s and built its campaign around the tagline, “Made from the best stuff on Earth.” The new spot is simple, fast, witty and just what Snapple needs to help rebrand and reintroduce the drink. Taking the leverage of its previous successful campaign, they are marketing their new products with the concept that they have found “better stuff.” What can be better than the best stuff? Even better stuff! They have earned “Ehsan’s brilliant stamp of approval.” A handshake awaits the creative director.

These few examples remind me of how powerful a brand message can be and the emotions that arise from it. When coming up with the message, it is definitely a collaborative effort between the marketing company and the client. The message needs to be clearly defined, and a strong communication needs to occur initially between the team before any creative is developed. You have to remember, the message guides the creative, not the other way around.

There is a spot we always discuss internally that shows strong creative with bad messaging. It is a Super Bowl spot that ran several years back for a company called EDS. This Ross Perot owned-company goes through this long sequence of cowboys and their family tradition of herding cats. It is interesting enough to keep you intrigued, but then it tries too hard to connect the creative with its messaging. After your minute of investment, you are let down and still have no idea what services the company really offers. The same mistake was made with their next spot. So much for learning from your mistakes.

Bottom line, keep messaging on task and use creativity to make it memorable and strike emotion. Remember, a team effort and strong communication will make this a success. And if you do that, I may just want to shake your hand and call you “Brilliant.”

If you have examples of ads you like or commercials gone bad, please comment below.

Ehsan Kaveh is an Account Executive at Imagine Marketing.
Contact Ehsan at
ekaveh@imnv.com