Business Tips & Lessons Archives » Imagine Communications

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The Joy Cart

February 1, 2022

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Blog, Business Tips & Lessons, joy cart, Mayo Clinic, random acts of kindness, Tiffannie Bond

During this recent surge in the pandemic, a family member was admitted to the hospital through the emergency room at Mayo Clinic in Phoenix. It was busy. Hospital staff didn’t have enough rooms, so they were using a recovery area in order to treat patients who were COVID-19 negative. I overheard a manager encouraging the…

Advice from a friend

March 26, 2020

imagine2017

Business Tips & Lessons, Imagine Communications

Blog, Business Tips & Lessons, Deb Raffi, downtime, organizing tips

As a communications director, I tend to always want to share info during times like these. A thought came to me about what businesses can/should be doing now during this time of opportunity. This slowdown is a perfect time to do those important tasks that we never have time for due to more time-sensitive tasks…

Keeping your company customer-centric

March 5, 2019

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Business Tips & Lessons, Client Relations, Meagan McCall

Blog, Business, Business Tips & Lessons, Business tips and lessons, Client relations, customer service, Customer-centric, Know your customer, Meagan McCall

Between determining allocation for new projects and looking at future investments, sometimes the focus of your company can turn away from the customer. It’s something that easily happens when business owners are trying to keep the doors open, and it can even sneak up on you when you think everything is just fine. The point…

Nadia Zerka, one of Imagine's fabulous Account Directors, has some creative insight in her newest blog.

The other reasons small businesses fail

June 13, 2018

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Business Tips & Lessons, Nadia Zerka, Small Business

Blog, Business Tips & Lessons, mom and pop, Nadia Zerka, small business, small business vs. big box, what happens when you assume

I saw a post over the weekend on Twitter that said something to the effect of “a big box retailer was packed while this small business had to close.” My assumption is the intent of the tweet was to say that mom-and-pop businesses can’t compete with big box retailers. I don’t think that’s always the…

Taking action in an unpredictable world

March 23, 2017

imagine2017

Brian Rouff, Business Tips & Lessons, Business Trends

Blog, Brian Rouff, Business Tips & Lessons, Business Trends

No matter what side of the political aisle we’re on, there’s one thing on which we can all agree — these are rapidly-changing times. As we gaze into our increasingly cloudy crystal balls, doubt and uncertainty appear to be the order of the day. Which leaves us two choices: sit back and wait to see…

Goals

March 15, 2017

imagine2017

Account Managment, Business Tips & Lessons, Nadia Zerka

account management, Blog, Business Tips & Lessons, Client relations, client services, Goal setting, goals, Nadia Zerka, nutrition, setting goals

I participate in a group chat with some of my overseas cousins and woke up to a conversation this morning about “nutrition.” I use that term loosely because, as you know, everyone is an “expert.” One cousin asked if she should try some program du jour that was making the rounds in Australia. Everyone immediately…

Ask Imagine: How do you handle a difficult client?

January 4, 2017

imagine2017

Account Managment, Ask Imagine, Business Tips & Lessons

account management, Ask Imagine, Blog, Business Tips & Lessons, client management, communication strategies, dealing with difficult clients, Q & A

We recently received this question from a long-time reader of our blog: There sometimes comes a time when a long-time client assigns a liaison who for some reason either doesn’t like your team or simply is difficult to work with. Because the person is the conduit through which all your communication flows to the decision…

The Joy Cart

Advice from a friend

Keeping your company customer-centric

The other reasons small businesses fail

Taking action in an unpredictable world

Goals

Ask Imagine: How do you handle a difficult client?

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