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Tone is Body Language

October 18, 2021
imagine2017
Account Managment, Bobby Long, Lessons Learned
account management, Blog, Bobby Long, Body Language, client services, customer service, Lessons Learned, phones, sales, Sports, Tone
I used to talk on the phone A LOT! Like a lot, a lot. It was my job. I used to work in sports, and it was my responsibility to sell tickets. From giant 1,200-person group outings to season tickets to suites to single tickets. I sold everything. At one point in my career, I…
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Goals

March 15, 2017
imagine2017
Account Managment, Business Tips & Lessons, Nadia Zerka
account management, Blog, Business Tips & Lessons, Client relations, client services, Goal setting, goals, Nadia Zerka, nutrition, setting goals
I participate in a group chat with some of my overseas cousins and woke up to a conversation this morning about “nutrition.” I use that term loosely because, as you know, everyone is an “expert.” One cousin asked if she should try some program du jour that was making the rounds in Australia. Everyone immediately…
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