If you think you can, you’re right; if you think you can’t, you’re right

Recently my co-workers and I had breakfast at a local restaurant. For the majority of our nearly two hours there, ours was the only table occupied. Upon ordering our meals, several of us modified our orders. When our food came out an hour or so later, there were a few mistakes. “Well, it was only…
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Customer service philosophies from the cartoon world

As an adult, I can honestly say, I’ve learned a lot from cartoons. Bugs Bunny’s instant black hole and Wyle E. Coyote’s antics aside, the business of cartoons impressed many customer service techniques on me while I worked for a large cartoon retail store during college. And many of those ideals still crop up on…
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